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Maintain market leadership in the Dutch Non-life and Health businesses and at least a top-three position in Income Protection Develop
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Increase profitable market share in the Netherlands, reduce expense ratio, mainly through complexity reduction in IT systems...
Business line Health - Goals 2010 and beyond
Retain top-three and top-five positions in individual Life and Pension insurance, respectively, in the Netherlands Improve our Value New
Business line Banking - Goals 2010 and beyond
Capital and liquidity management - Goals in 2010 and beyond
Risk management - Goals 2010 and beyond
Human resources - Goals 2010 and beyond
Corporate social responsibility - Goals 2010 and beyond